Contact Us
ZM Headquarters
Address: | 2 Graham Street Private Bag 92198 Auckland New Zealand |
Studio Phone: | 0800 DIALZM (0800 342596) |
Text Machine: |
ZMZM (9696) Standard sms text charges will apply, and will depend on your particular plan or agreement with your phone service provider. This fee is a carrier charge and not charged by NZME. |
Prize Enquiries: | [email protected] |
Generic Enquiries: | [email protected] |
Prizes
- Please note that most prizes take approx. 14 days to arrive
- If a prize has not arrived in this timeframe, or you have a problem with one that's arrived, you can email us at [email protected]
- Please do not e-mail us chasing a prize until after the 14-day mark - unless you have not received a confirmation message with a reference number
- Please do not e-mail our generic e-mail address with prize enquiries
Check out our full Prizes FAQ here.
Show Contacts
Fletch, Vaughan & Hayley | 6 - 9am Weekdays
- Producer Carwen - For all general enquiries: [email protected]
Jam Packed Workday with Georgia | 10:30am - 3pm Weekdays
- Georgia - For all general enquiries: [email protected]
Bree & Clint | 3 - 7pm Weekdays
- Producer Claudia - For all general enquiries: [email protected]
ZM Late Show | 7 - 12am Mon-Thurs & 7 - 10pm Fridays
- For all general enquiries: [email protected]
Make a Formal Complaint
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Follow us on Facebook, on the gram, and watch our TikTok.
Report iHeartRadio streaming issues.
To enable us to follow up issues, please send the following information to [email protected]:
- Your location:
- Date/Time you are/were listening:
- On phone or web:
- Wifi/3G/4G:
- Type of phone:
- Type of browser & version:
- Internet Provider:
- Station listening to:
- Any error message?:
- Your iHeart Login:
- External IP address:
- If an issue with ads, can you list some of those heard:
If you click on this link www.supportdetails.com, it will open a webpage which will analyse your device and populate some of the information we need to investigate the problem, including the IP address.